Lenovo® PC as a Service (PCaaS) provides a fully-managed PC OpEx consumption model combining hardware and services into a single solution at a fixed monthly cost. A complete end to end IT management service that bridges your IT support gap.

Research indicates the purchase price of a PC represents a fraction of the PC's total cost of ownership (TCO) over time. The bulk of the cost derives from configuration and deployment, IT support services, hardware and software management and maintenance. Lenovo's PCaaS helps to eliminate these burdens by combining hardware and services into a single solution at a fixed monthly cost. It also allows your business to access faster upgrade cycles to the latest Lenovo® ThinkPad® and ThinkCentre® products, powered by Intel® processors which could help to improve user satisfaction.

IT Benefits

  • Ease IT burden while reducing risk
  • Provide complete PC Lifecycle Support
  • Wrap Lenovo portfolio and services into a single solution »
 Reduced workload for customer IT team
  • System dashboard including: assets, usage, installed hardware
and software, and outages

Business Benefits

  • Reduce internal support and management costs
  • Improve IT responsiveness to key stakeholders and end-users
  • Faster upgrade cycles for improved user satisfaction
  • Move from capex to a monthly opex model
  • Lower and predictable Total Cost of Ownership
  • overview
  • key features
  • advantages
  • bundles

overview

As IT budgets contract, you want to realise increased efficiency in your PC lifecycle, from Procurement, Deployment, Support and Management, to Refresh. Lenovo® PCaaS will assist by providing an end-to-end solution, including hardware, peripherals, and managed services. It is designed to simplify and reduce your overall IT cost, and allow your business to focus on what's important.

PCaaS allows customers to streamline their asset planning and IT management burdens, and operate with reliable high performance. PCaaS reduces capital outlay and the unforeseen costs of outfitting an organisation with a fleet of hardware, and helps with management, so you can redirect resources to core competencies.

configuration

Image custom SOE, configure BIOS, load management tools.

deploy onsite

Install new machine, migrate data, remove old machine.

premier support

Single end-user phone line, Technical Account Manager, multi-vendor, onsite fix.

fleet flexibility

Option to scale down up to 15%
 of volume over contract term.

hw & sw monitoring

Monitoring, remote management, multi-vendor, patches, onsite options.

optional add-ons

Web monitoring, Email monitoring, Managed Anti-Virus, Office 365.

asset recovery

Removal of old assets and secure data erasure.

PC-AS-A-SERVICE – LIFECYCLE CHECKLIST

SOLUTIONS

  • Ease IT burden while reducing risk
  • Provide complete PC Lifecycle Support
  • Wrap Lenovo portfolio and services into a single solution »
Reduced workload for customer IT team
  • System dashboard including: assets, usage, installed hardware
and software, and outages

SUPPORT

  • Reduce internal support and management costs
  • Improve IT responsiveness to key stakeholders and end-users
  • Faster upgrade cycles for improved user satisfaction
  • Move from capex to a monthly opex model
  • Lower and predictable Total Cost of Ownership

Lenovo® PCaaS deals provide several advantages over leasing thus allowing you to redirect your resources to core competencies.

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ThinkFWD is Lenovo's information series for you and other professionals in growing Australian businesses. You will find actionable ideas and explore leading trends to help improve your business profitability and IT performance.